Good Working Relationships are Pivotal
“The working relationships I develop with my landlords, tenants and contractors are pivotal to the professional service I believe our clients deserve.”
Toni Graham starts every new management by asking the owners what they expect from their Property Manager and from tenants. She does an inspection as part of setting up the management and talks through any maintenance that needs attending to, especially where Health and Safety is concerned. She believes this initial honest discussion is the key to successful management.
Prior to her property management career, Toni worked as a Corrections Officer for nine years. “This taught me the importance of being able to listen and problem solve to create a happy outcome for all involved.” She is also a landlord herself so understands personally the issues involved.
Toni is an excellent multi tasker having managed up to 250 properties. However, she finds Eves smaller portfolios lead to more efficiency, effectiveness and happier landlords and tenants. She appreciates the resources and support Eves provide in keeping landlords safe around all the current industry changes, including Health and Safety, amendments to the Residential Tenancy Act 1986 and the implementation of the Healthy Homes Standards and compliance required in rental homes. “Eves offer ongoing internal training and outsource experts to keep us current with the industry and legislation.”
Local knowledge is definitely an asset to Toni who manages properties all over Hamilton. Despite her busy schedule she values a good balance between work and family life. She belongs to The Litas, Hamilton, a motor cycle group for ladies, and blows out any cobwebs on her weekend rides.
Landlords can be confident that a good honest working relationship with Toni Graham will exceed their property management expectations.
I just wanted to put this in writing and wanted to thank you and Toni for your professionalism and managing of my property. You have both been amazing and very supportive. I am new to all this world of landlord/ tenancy and you guys have been great to work with. I have every faith in your leadership with your team and looking after my property. Thank you again
Hi Toni, I am very happy with the service you and your company provide me , thank you very much. Exceptional.
Carolyn & David
I am extremely pleased and have found Toni to be absolutely outstanding. Her communication and her ability to get things done so quickly with outmost confidence. I value her opinion and love how efficient she is.
Greg & Maria
Toni’s infectious and positive attitude towards her role as a property manager has made our lives so much easier. Such an awesome person to get along with and everything she has done for us has made it such a stress free journey.
Hayley & Jack
Our property manager Toni Graham has been excellent since we recently moved into our property . She has been very quick to respond and deal to any concerns we have had and gets them sorted as soon as she can.
She has gone over and beyond our expectations for us to be ensured we received exactly what we needed for our property.
She makes it easy and comfortable to approach her about any concerns we have.
She is by far the best property manager.
Tim & Gayle
Toni was amazing! She ensured that we had the very best tenants for us and was very efficient in handling all of the agreements and documents. Toni’s attention to detail was phenomenal which has been very reassuring for us.
Guy & Kalie